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Archived Alerts

April 27, 2012- Fraudulent E-Mail Survey

The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of fraudulent e-mails that have the appearance of being sent from the FDIC.

The e-mail exhibits the "Subject" line: "SURVEY CODE: STJSPNUPUT". The "From" line may exhibit variations; however, the messages are similar.

The email states, "You have been chosen by the FDIC to take part in our quick and easy 5 questions survey. In return we will credit $100 to your account just for your time!" The recipient is then instructed to "Click here to Continue." Recipients should not click on the link provided.

This email and link are fraudulent. Recipients should consider the intent of the email as an attempt to collect personal or confidential information, or to load malicious software onto end users' computers. As a reminder, the FDIC does not send unsolicited emails to consumers or business account holders.

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April 19, 2012- Phishing Attack Targeting SHAZAM

SHAZAM is aware of a phishing attack being broadcast through the Twitter hashtag #shazamdebitcard. This attack has led to the creation of several fraudulent “Shazam Debit Card” Internet sites. The sites claim to be collecting information for fast-cash loans; therefore, personal information, such as a person’s Social Security number, date of birth, and driver’s license number, is being targeted. 

SHAZAM Response
The SHAZAM Corporate Security team has initiated our incident response procedures, and we are in the process of removing all associated URLs and disabling the #shazamdebitcard Twitter hashtag.

Please ensure you instruct both your employees and cardholders to ignore any such sites and the Twitter hashtag #shazamdebitcard. If you have an employee or cardholder who has entered sensitive data on one of these sites, please call SHAZAM Client Support immediately at the telephone number listed below and we will assist you in any way that we can.

For More Information
SHAZAM apologizes for any inconvenience this fraudulent activity is causing, and we thank you for your assistance in helping minimize the threat posed by the phishing attack. If you have any questions, please call SHAZAM Client Support at (800) 537-5427 (option 2).

March 28, 2012 - New Website

Welcome to our new website. We hope that you find that this new site makes accessing the information you need to see much easier. We are continuing to make updates to the new site. If you find an issue please give us a call at (319) 286-6200.

March 28, 2012- BBB Investigages Contracting Crews

The Better Business Bureau serving Greater Iowa, Quad Cities and Siouxland Region is issuing an alert to local contractors regarding a company claiming to offer local job leads. The company, now going by the name, Contracting Crews, purports to be located at 160 S. 68th Street Suite 178 in West Des Moines, IA. Mail sent to the company at that address has been returned as undeliverable. The phone number listed on the company website of 512-985-2134 is actually a landline in Bastrop, Texas.

The company appears to have links to another organization known as Contractor Support Management, whose Business Review is maintained by the Better Business Bureau in Colton, California. The company presently has an F rating there with 123 closed complaints and also goes by the name, All Crews Now. The BBB Business Review may be viewed by going to

They claim to offer a contractor registry that provides job leads for bank owned properties as well as commercial and residential projects. Although the service is free, there is a one-time registration fee of $99. Customer experience shows that once respondents pay the initial $99 fee, they are unable to contact the company. According to the BBB in Colton, CA, complainants also report that they are sent fictitious leads where the addresses provided are vacant lots or abandoned buildings.

Other known aliases include:

  • Contractor Support Management
  • Contractor Support· Contractor Management, LLC
  • The Contractor 411
  • Contractor Support Online· Commercial Crews

The BBB urges consumers to use caution when dealing with phone solicitations. Be wary of high pressure sales tactics and always request information in writing before making a purchasing decision. Always check with the BBB for valuable information and advice. If you or someone you know has been a victim of this company, please contact us so we may further develop our report.

About the BBB. The BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB Accreditation contractually agree and adhere to the organization's high standards of ethical business behavior. The BBB of Greater Iowa, Quad Cities and Siouxland Region was founded in 1940 and is one of 116 BBBs. Locally, the BBB has over 3,000 Accredited Businesses and provides reports and on companies throughout the company. Contact the BBB at 1-800-BBB-1600 or at